PRIVACY POLICY

At PumpkinCoach, your privacy is sacred. Whether you’re applying for a dress, volunteering your time, or simply browsing our site, we are committed to protecting your personal information with integrity and respect.

 

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, contact details (email, phone, address), age, and other identifying information when applying for support or volunteering.
  • Application Details: Stories, circumstances, event types, and supporting documents you choose to share.
  • Technical Data: Browser type, IP address, and site usage behaviour (via cookies).

 

2. How We Use Your Information

We use your data to:

  • Process and evaluate applications.
  • Communicate with you regarding your application, donations, or volunteering.
  • Improve our services, website experience, and outreach efforts.
  • Share anonymized insights with our team to enhance community support (without exposing personal identities).

We do not sell, rent, or trade your personal data to third parties.

 

3. Data Sharing and Security

Your information is kept secure and only accessed by authorized Pumpkin Coach team members. We may share limited information with trusted vendors (e.g., dress shipping providers) but only as necessary to fulfil your request.

In rare cases, we may disclose personal information to comply with legal obligations or to protect someone’s vital interests.

 

4. Consent and Your Rights

By using our services, you consent to the collection and use of your information as described. You have the right to:

  • Request access to your personal data.
  • Ask for corrections or deletion of your data.
  • Withdraw consent at any time (though this may affect our ability to serve you).
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To exercise these rights, contact us at info@pumpkincoach.org 

 

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 

6. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

 

7. Children’s Privacy

PumpkinCoach does not knowingly collect personal data from children under 13 without parental consent. For applicants under 18, we require guardian approval during the application process.

 

8. Changes to This Policy

We may update this policy from time to time. When we do, we’ll revise the “Last Updated” date and notify users when appropriate.

 

9. Contact Us

For questions, feedback, or concerns about this Privacy Policy, email us at info@pumpkincoach.org